Operations and Moderation: the day-to-day work

The unglamorous half of community work. These are the references and peer communities we would point a new moderator or community manager at.

The Community Manager Handbook — Advice and lessons from dozens of experienced community leaders. A practical operating reference for the everyday realities of the job.

r/CommunityManager — A practitioner community discussing platforms, engagement, careers and moderation. Valuable because the conversations surface problems operators are having right now.

r/ModSupport — The operational realities of moderating at scale: workflows, abuse patterns, governance challenges and the tooling moderators actually need.

r/modhelp — Peer support for moderators. The recurring questions are a good window into what volunteer operators struggle with.

FeverBee — managing communities — Writing on moderation practice that protects community quality without suppressing participation more than necessary.

FeverBee — moderation guideline templates — A starting framework for explicit moderation policy. Useful for turning "be respectful" into enforceable expectations and moderator procedure.

Community Canvas — structure and governance — The structure section covers roles, rules, governance and decision-making: the systems that keep a community running over time.

CMX — the professional network — Where a lot of professional community managers gather. Useful as an operating resource and for seeing how other teams solve recurring problems.